Privacy Policy | freelifeuktest.uk

1. Information We Collect

We collect information you provide directly to us, including:

Account information: name, email address, and password when you register
Profile information: optional details such as your avatar or display name
Quiz data: your answers, scores, progress, and bookmarked questions to personalise your learning experience
Communications: information you provide when contacting us through the contact form

2. Information We Collect Automatically

When you visit the Platform, we automatically collect certain information, including:

IP address and browser type
Pages visited and time spent on the Platform
Referring website or application
Device type and operating system

3. How We Use Your Information

We use the collected information to:

Provide, maintain, and improve the Platform and its features
Track your quiz progress and personalise your learning experience
Send administrative messages, including password resets and account notifications
Respond to your comments, questions, and support requests
Analyse usage patterns to improve our educational content
Detect, prevent, and address technical issues or misuse

4. Data Sharing and Disclosure

We do not sell your personal information. We may share your information in the following circumstances:

With service providers who assist us in operating the Platform (e.g., hosting, email delivery)
If required by law or to protect the rights, property, or safety of freelifeuktest.uk, our users, or others
In connection with a merger, acquisition, or sale of assets

5. Data Retention

We retain your personal information for as long as your account is active or as needed to provide you with the Platform. Quiz data is retained to track your learning progress. You may request deletion of your account and associated data at any time.

6. Your Rights

Under UK data protection law (UK GDPR), you have the right to:

Access the personal data we hold about you
Request correction of inaccurate data
Request deletion of your data ("right to be forgotten")
Object to processing of your data
Data portability
Withdraw consent at any time where processing is based on consent

To exercise any of these rights, please contact us.

7. Cookies

We use essential cookies to operate the Platform, including session cookies for authentication. We may also use analytics cookies to understand how the Platform is used. You can control cookie preferences through your browser settings. Disabling certain cookies may affect the functionality of the Platform.

8. Third-Party Services

We may use third-party services for analytics and hosting. These providers have their own privacy policies governing the use of your information. We currently use:

Laravel Vapor or similar cloud hosting services
Email delivery services for transactional emails

9. Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. This includes encryption of data in transit and at rest.

10. Children's Privacy

The Platform is not intended for children under the age of 16. We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us so we can delete it.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify users of material changes via email or through a notice on the Platform.

12. Contact

If you have any questions about this Privacy Policy, please contact us.